Phone Support

(800) 878-4056

As we are not only manufacturers of goods, we are also consumers and nothing frustrates us more than trying to call for tech support. The typical scenario is you call a number and you are dumped into this mile long automated phone system. After pressing a dozen buttons, you are put on hold. When someone finally answers you are spoken to in a pre written drawn out verbiage. Once they realize they can't help you, you are transferred to a "level 2" tech, then maybe a "level 3". After 20 minutes on the phone you are totally frustrated and vow to never call again.

That's not us... Pick up the phone, dial our number, press an extension and we will help you. That's it. A real person will anwer your questions immeadiatley. Try us now, dial 800-878-4056 and select a rep below... we are waiting for you :)

Mark Schneider
Sales

mark@industrial-dvd.com
(800) 878-4056 ext. 12
(IM) videotel_mark

Since 1991

Travis Mc Mahand
Technical / Sales

travis@industrial-dvd.com
(800) 878-4056 ext. 23
(IM) videotel_travis

Since 1989

Carol Yaji
Accounting / Ordering

carol@industrial-dvd.com
(800) 878-4056 ext. 14
(IM) videotel_carol

Since 2006

David Smith
Technical / Sales

dave@industrial-dvd.com
(800) 878-4056 ext. 13
(IM) videotel_dave

Since 1996

Aaron Morgan
Shipping Manager

aaron@industrial-dvd.com
(800) 878-4056 ext. 18
(IM) videotel_aaron

Since 2002

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Testimonial...

I love Videotel players - they are the work horses of our exhibits!

Bettina D. Cousineau - Exhibits Specialist / Gerald R. Ford Museum